Hydrogen | Terms of Service

Website: www.spinpadel.store
Company: Spin Padel BV.
KVK: 98471376
VAT: NL868509735B01
Email: support@spinpadel.store

1. Definitions

· SpinPadel.store / “we / our / us”: The company Spin Padel BV. operating the webshop.

· Customer / “you”: Any natural person or company placing an order on this website.

· Website: www.spinpadel.store

· Agreement: The contract formed once an order is placed and confirmed.

2. Applicability

These Terms & Conditions apply to all offers, orders, deliveries, and services provided via SpinPadel.store unless otherwise agreed in writing.

By placing an order on our website, you agree to these Terms & Conditions.

3. Offers & Product Information

· All product descriptions, images, and prices are displayed as accurately as possible.

· Errors (e.g., pricing or typographical mistakes) may occur. If such an error becomes apparent after the order, we reserve the right to correct it. You may then choose to cancel or continue your order.

· All prices include VAT unless stated otherwise.

4. Ordering & Contract Formation

· Once you place an order and receive a confirmation email, a binding agreement is formed.

· spinpadel.store reserves the right to refuse orders, such as in cases of suspected fraud, incorrect address details, or stock issues.

5. Payment

Payment methods include, but are not limited to:

· iDEAL

· Credit card

· PayPal

· Shopify Payments

· Other payment methods offered during checkout

Your order will only be shipped once payment has been successfully processed.

6. Shipping & Delivery

· We ship worldwide unless specified otherwise.

· Shipping costs are clearly shown at checkout.

· Estimated delivery times are indicative and not guaranteed.

· Delays caused by couriers, customs, or external factors are outside our responsibility; however, we will assist you where possible.

· Once the package is delivered to the shipping courier, risk transfers to the customer (unless EU consumer law dictates otherwise).

7. Warranty

SpinPadel.store complies with EU statutory warranty rules.

You may be eligible for repair, replacement, or refund if:

· The product is defective

· The product does not match the description

· The defect was not caused by misuse

Warranty does not cover:

· Normal wear and tear

· Damage caused by accidents, improper use, or modifications

· Damage caused by moisture or impact not related to manufacturing faults

If you believe your product has a warranty issue, email us with:

· Order number

· Description of the issue

· Photos or videos if applicable

8. Liability

SpinPadel.store is not liable for:

· Indirect or consequential damages

· Damages resulting from incorrect use of the product

· Technical issues beyond our control (e.g., payment provider outages, courier delays)

Our liability is always limited to the amount of the order value, unless mandatory laws state otherwise.

9. Account & Security

· Customers are responsible for keeping their account details safe and confidential.

· SpinPadel.store is not responsible for unauthorized access caused by weak passwords or user neglect.

10. Personal Data

We process personal data in accordance with GDPR and our Privacy Policy.
Please read our Privacy Policy for detailed information on:

· What data we collect

· How we store it

· How you can exercise your rights

11. Intellectual Property

All content on SpinPadel.store (text, photos, videos, branding, designs, logos) is protected by copyright and may not be reproduced without explicit written consent.

12. Force Majeure

We are not obligated to fulfill contractual obligations if prevented by circumstances beyond our control, such as:

· Natural disasters

· War or political unrest

· Shipping disruptions

· Internet outages

· Strikes

· Pandemic-related restrictions

In such cases, we may suspend or cancel your order.

13. Disputes & Governing Law

· These Terms & Conditions are governed by Dutch law.

· Disputes will be submitted to the competent court in the Netherlands unless mandatory law specifies otherwise.

· Consumers may also use the EU ODR platform for dispute resolution.

14. Amendments

SpinPadel.store may update these Terms & Conditions at any time.
The version published on the website at the time of your order applies to that order.

Contact Information

SpinPadel.store
Email: support@spinpadel.store
KVK: 98471376
VAT: NL868509735B01