Privacy Policy
1. Introduction
At SpinPadel.store, we value your trust. It is our responsibility to protect your privacy and handle your personal data with care.
This Privacy Policy explains what personal data we collect, why we collect it, and how we use it to improve your experience.
By using our website www.spinpadel.store, you acknowledge and accept this Privacy Policy.
Please note that this policy does not apply to websites or services of other parties.
SpinPadel.store respects the privacy of all visitors, customers, and users of its website, and ensures that all personal information provided to us is treated confidentially.
2. Data We Collect & How We Use It
2.1. Orders & Customer Account
When you place an order on our website, we collect personal data such as:
· Name
· Address
· Telephone number
We use this information to:
· Process and deliver your order
· Send updates regarding your purchase
· Handle returns, refunds, and customer service
· Create and manage your account (if you choose to register)
· Offer personalized promotions or recommendations
Your data is stored securely on servers owned by SpinPadel.store or trusted third parties such as Shopify (our e-commerce platform).
We do not combine your data with other data beyond what is necessary for our services.
2.2. Communication
When you contact us by email or through forms on our website, we may store these messages in order to:
· Respond to your questions
· Provide customer support
· Improve our services
These communications are stored securely by SpinPadel.store or third parties such as Shopify.
3. Cookies, Tracking Technologies & IP Addresses
We use cookies, Facebook Pixel, and similar technologies to better understand how visitors use our website. This helps us:
· Improve website functionality
· Provide personalized content
· Offer relevant promotions or product recommendations
· Analyze website traffic
Cookies are stored on your browser and sent back to our servers each time you return to our site.
We may also use your IP address to recognize your device and improve your shopping experience.
Cookie and tracking data may be stored by Shopify, Facebook, or other necessary third parties.
You can disable cookies in your browser settings. However, parts of the website may not function properly when cookies are disabled.
4. Sharing Your Data With Third Parties
SpinPadel.store will never sell your personal data.
We only share data with third parties when necessary for:
· Order delivery (e.g., DHL or other couriers)
· Payment processing
· Marketing services (only minimal data needed for advertising)
· Website hosting and security
All third-party partners operate under strict agreements to protect your privacy.
5. Order History
We maintain your order history to:
· Provide efficient customer support
· Handle product exchanges or returns
· Offer relevant product recommendations
· Improve our webshop and marketing relevance
6. Purpose Limitation
We only use your personal data for the purposes described in this policy and will not use it for other purposes without your consent.
7. Newsletter
When you sign up for our newsletter, we only collect your email address.
We use this to send:
· Updates
· Promotions
· Exclusive offers or giveaways
Each email includes an option to update your information or unsubscribe.
8. Your Privacy Rights
As a user, you have the following rights:
· Right of access – View the personal data we hold about you
· Right of rectification – Correct inaccurate information
· Right to information – Understand how and why your data is used
· Right to be forgotten – Request deletion of your data
· Right to object – Opt-out of certain data uses
· Right to data portability – Receive a copy of your data
If you wish to exercise any of these rights, you can contact us at:
support@spinpadel.store
We may ask for verification to confirm that you are the rightful data owner.
spinpadel.store also reviews annually which stored data can be deleted.
9. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
SpinPadel.store
Email: support@spinpadel.store
KVK Registration Number: 98471376
VAT Number: NL868509735B01